Report on BusConnects Consultation 2019

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1. Overview of the Redesign Process

1.1 Introduction

In 2017, the National Transport Authority (NTA), in collaboration with Dublin Bus, other key stakeholders (including local authorities), and with assistance from Jarrett Walker and Associates (JWA), began work on reviewing the Dublin Area bus network. In July 2018 a draft BusConnects Network was published, and an intensive 12-week non-statutory public consultation was carried out. Almost 50,000 responses to this consultation were received, and based on this feedback the NTA, in conjunction with the working group, reconfigured the network in response to these submissions.

The revised BusConnects Network was completed in September 2019, and was put on public display for consideration and feedback. This second round of public consultation ran from October to December 2019.

This report sets out the key findings from the 2019 BusConnects Network Redesign consultation process, and in conjunction with Options Report, 2017 and the 2018 BusConnects Network Redesign Consultation Report, presents the full picture of public influence on the network design.

1.2 Development of the Revised Network

The decision to undertake a comprehensive review and revision of the draft network was based on the level and nature of the feedback received during the public consultation exercise undertaken in late 2018. A number of workshops were held by the NTA and Dublin Bus during 2019 in order to assess the issues raised and to determine the appropriate changes to the network. A new, revised network was finalised in September 2019. A full description of the revised network, and changes from the previous proposals can be found in the Revised Network Report.

1.3 BusConnects Network Redesign – Consultation Phase 2

Public consultation is at the heart of the BusConnects Network Redesign. Based on feedback from the 2018 consultation, it was considered necessary to ensure that the general public were given appropriate opportunities to view and comment on the proposals. This was a central consideration in the NTA’s development of the consultation strategy, and a process was devised to ensure that the BusConnects Network Redesign proposals, and potential for feedback, were as accessible as possible. The approach adopted by the BusConnects team was to provide the public with as much information as possible. This was done through a number of channels of communication including social media, print and online media, on-street advertising and brand ambassadors. The team also developed 29 booklets with local information on the proposed network changes. The relevant booklets were delivered to every household and business within the Dublin bus network area.

1.4 Communications

In summary, the communications strategy consisted of:

Table 1.1 List of Consultation Events
WeekRouteVenueDayDate
Week 18am-8pmThe Alex HotelTuesday22nd October
Week 2West DublinClayton Liffey ValleyMonday & Tuesday4th & 5th November
Week 2West DublinCrowne Plaza BlanchardstownWednesday & Thursday6th & 7th November
Week 3North DublinCarneige CourtMonday & Tuesday11th & 12th November
Week 3North DublinHilton ClongriffinWednesday & Thursday13th & 14th November
Week 3South DublinRoyal Marine Dun LaoighaireThursday & Friday14th & 15th November
Week 4South DublinThe Royal Hotel and Merrill BrayMonday & Tuesday18th & 19th November
 West DublinMaldron Hotel TallaghtWednesday & Thursday20th & 21st November
Week 5City CentreThe Alex HotelMonday & Tuesday25th & 26th November

1.5 Feedback

Feedback on the proposals could be given at the public consultation sessions, with submission forms available in paper format and electronically. A web survey form was available which contained some structured questions, as well as a free text box for written commentary. Submissions were also welcomed by email or by post.

1.6 Accessibility for All

The BusConnects team looked towards best practice in relation to making the consultation process as open and accessible to all citizens as possible. In this regard, the following practical measures were taken:

2. Analysis of the Public Consultation Feedback

2.1 Overview

In response to the 2019 Public Consultation, the BusConnects team received just over 11,000 submissions through our online survey, by email and post (including hand written submissions completed at the live public events). The NTA engaged an external entity, KPMG, to review and categorise the qualitative consultation responses from the submissions to facilitate additional analysis and interpretation. Their report is available in Appendix 1. Further to this, the information received directly at the public consultation events was collated, and cross referenced with the written feedback. All feedback was considered, categorised and used as an input into the preparation of the final BusConnects Dublin Network Redesign. The methodology for this analysis is detailed below.

2.2 Assessment Methodology

The BusConnects team undertook an initial overview of the feedback to establish the scope of the comments. While there were a number of submissions which were generally supportive and others that were critical of the overall proposals, it was noticeable that a number of geographic area-specific issues and suggestions emerged. A breakdown of the more general, high level issues and suggestions are set out in Section 3. In relation to more geographically localised feedback it was noted that, compared to the 2018 consultation process, the issues raised and proposals put forward were more specific in nature, and in many cases allowed for direct consideration and response. These localised issues are set out in Section 4 below.

3. General Feedback and Responses

While the content of the individual submissions varied across the Dublin Bus network area, a number of themes emerged that were common to all areas. As an overview, from the amalgamated dataset of all verified submissions, ten general themes emerged, and these are illustrated in Figure 3.1 below. It should be noted however, that these general themes are not mutually exclusive, and often submissions cross referenced numerous issues, for example access to Dublin City Centre would generally coincide with concerns over the capacity of the bus network. Notwithstanding this consideration, the general issues are presented in more detail below.

NOTE: Respondents' submissions could contain more than one theme, therefore percentages will sum to more than 100.

3.1 Capacity of the Bus Service

The issue that was raised most often by respondents was the capacity of the bus network (52% of all submissions). Of particular concern was the capacity of the network to cater for passenger demand in the morning and evening peak periods, and the duration of the peak periods. Some respondents stated that the peak services connecting outer areas should begin earlier in the morning, while other submissions from inner areas were concerned that city-bound services would be full by the time they reached those locations. This issue was compounded by the perception that the current bus services were already operating at capacity, and the indicative frequency of the BusConnects Services were in some cases lower than the current bus frequencies.

Response

An underlying principle of the BusConnects Network Redesign is to make the overall bus network in Dublin function better for passengers. The network has been designed to facilitate more (and often different) choices for travel, which will change the loading dynamics of the bus services, particularly as the network will include far greater potential for direct orbital movements, and will also offer free interchange between bus, rail and Luas services. As such, it is anticipated that peak loading demand will, to an extent, distribute differently to how it does at present - reducing the capacity constraints on peak hour services.

It was concluded that the proposed frequency / capacity of the draft BusConnects Network should be considered as ‘open to review’, and that the need for additional capacity (by increased frequency of service or additional peak only services) will be a consideration of the BusConnects Network Implementation Group, to be decided on a case by case basis.

3.2 Inconvenience

Another issue raised across the Dublin bus network area, was the concern that the proposals would result in a bus network that is less convenient than the current network (31% of submissions), while 20% of submissions also stated that they had issues with the requirement for interchange.

While these issues have been noted as separate themes, there is considerable overlap between them. The latter theme was often raised by existing passengers who currently have a direct route for their journey and who would be required to interchange under the proposed network. Other examples of inconvenience that were raised included increased walk time to reach bus routes, and routes no longer running along the existing bus route alignments in Dublin City Centre, which may result in less direct services for some passengers.

Response

Under the revised proposals 95% of areas that currently have zero-interchange service to the City Centre will maintain this and other areas will have direct service during peak commuter hours. While it is acknowledged that losing a direct service to Dublin City Centre may inconvenience some people, in all cases an alternative will be provided, either by way of a different mode (Luas or train), or by providing an interchange opportunity onto a high frequency public transport service. Where the revised network proposes an interchange alternative, the frequency of local bus services will be substantially better than the current service, running as a regular frequent local service providing an interchange with a Spine Route or Rail/Luas service. The local route, with better operating hours and better frequency, would also provide a better service to people only travelling locally – to their local town centre etc., while continuing to provide a link to a high frequency connection to Dublin City Centre.

Where increased walk times (either at the origin or destination end of the journey) have been stated, the improved offer in terms of interchange (with no additional fare penalty due to the 90 minute ticket) would compensate for some of this inconvenience, with passengers being able to change onto another bus for free to reduce walking distances if required. It is acknowledged however, that the outbound journeys (from the City Centre), particularly at off peak times, will require careful coordination of timetables to manage interchange from higher frequency to lower frequency bus services. This will be carefully managed during the implementation phasing of the project.

3.3 Access to Key Destinations

During the consultation process it became clear that certain bus routes in the existing network, particularly at peak times, serve particular categories of passenger demand well. These would include access to schools and colleges and access to Dublin City Centre. A substantial number of comments raised concerns that the proposed network would not provide for these journeys as well as the current network. In some cases, particular bus routes provide direct connections to specific schools from certain areas, and proposals to replace these generated concerted opposition.

Likewise, access to other destinations, particularly hospitals, was very prevalent in some of the submissions received, notably in the context of elderly people who require direct access to medical services, and who would be impacted more by the requirement to interchange. Also, it was noted that access to the Airport, particularly in relation to the employee catchment area of north Dublin, was highlighted as an issue, numerous times.

Response

In general, the potential for interchange- which is fundamental to the new network- would result in considerable increase in accessibility to these destinations by bus throughout the day, and from a far wider range of origins. However, there is merit in a number of specific cases for modifications to the draft network to provide some of the direct connections which currently exist in relation to schools and hospitals. In addition, links to the Airport from the north Dublin suburbs is something which needs consideration. These changes will be highlighted in the Localised Issues analysis set out in Section 4.

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3.4 Other Issues

Despite best efforts to distinguish the BusConnects Network Redesign project consultation from the BusConnects Core Bus Corridor project, there were a number of submissions which specifically related to the infrastructure proposals set out in the latter project.

It is noted, and welcomed, that a large number of submissions put forward proposals and suggestions to improve the draft bus network. This included a number of highly detailed submissions, covering a number of different aspects of the network redesign process.

Other noteworthy issues which were raised, and have been considered, as part of the finalisation of the BusConnects Network Redesign, and as input into the network implementation, include:

Response

This confusion between the two main elements of the umbrella BusConnects programme was problematic, and where possible, particularly at the public information sessions, the differentiation between the work programmes was explained. This feedback resulted in no material alterations to the network redesign.

In relation to the numerous comments and proposals, these were reviewed and, as appropriate, have been incorporated into the finalised network plan and implementation process. The route-specific changes and proposals will be highlighted in the local Issues analysis set out in Section 4.

An important change which resulted from the Consultation process was the decision to reconsider the route numbering system, with some alternations to try and give more structure and legibility to the non-Spine route services. This reconfiguration is set out in detail in Appendix 2. The other operational suggestions are noted, and will be considered as part of the BusConnects implementation process, but are not material to the development of the finalised BusConnects Network.  

4. Feedback on Localised Issues

As set out in Section 3, a number of general issues were raised, which have been considered collectively. There was also, however, a substantial amount of feedback related to localised issues and suggestions which had to be assessed, processed, and considered.

The review of the 2018 consultation feedback required the division of the Dublin Bus network area into 31 localised ‘consultation areas’, to allow the careful consideration of the local impacts and desires for the BusConnects Network redesign. These 31 areas formed the basis for the Local Area Brochures distributed to each household and business in the Dublin Bus network area. To ensure consistency a quantitative review of the issues was carried out based on this spatial breakdown, and is presented in the report included in Appendix 1. Due to the considerable overlap of issues and solutions between some areas, as well as the fact that some geographical areas raised no spatially specific issues at all, it was considered that for this consultation, amalgamating issues and corresponding solutions by quadrants of the city would be more appropriate. In this regard, the localised consultation feedback has been broken down into 5 ‘city areas’.

The review process considered all the issues and suggestions raised, and assessed the merit and feasibility of changing the draft BusConnects network to reflect the public feedback. It was clearly understood however, that by changing a route to fix one problem, a new problem could be potentially created elsewhere. Also it was noted that in some cases there were conflicting suggestions, with contradictory outcomes, and these scenarios required careful consideration. With these elements in mind, the BusConnects team made a conscious effort to reduce changes to routes, instead looking at the feasibility of extending routes, or providing additional services if deemed necessary. This would reduce the loss of bus services proposed in the 2019 BusConnects Network Consultation, while also attempting to address the issues raised. Not all issues could be resolved, and there was a critical awareness of the need to balance public desires with operational feasibility and economic constraints.

The outcome of this analysis is set out by ‘city area’, below and is made up of a summary of the issues/suggestions raised and a brief commentary on how these issues were dealt with. Finally, any bus network changes that were made are presented.

4.1 North East Dublin

Summary of Issues / Suggestions

The consultation feedback from the areas in North East Dublin is broken down by localised area in Appendix 1, and primarily relates to the following main issues and suggestions:

  1. Loss of a direct all day bus service to Dublin City Centre (Dublin Bus Route 33) from the commuter towns in the north of the county;
  2. Concerns over the routing of local bus services through Portrane;
  3. Requests for the A Spine to be extended to terminate in Knocksedan Estate,
  4. Concerns over the terminus of bus services in Knocksedan Estate (based on the current bus operations);
  5. Loss of the direct service from Feltrim to Dublin City Centre (Dublin Bus Route 43);
  6. Loss of a link from Sutton to Swords, particularly in relation to access to education;
  7. Concerns over the loss of service level on Collins Avenue;
  8. Loss of direct service from Sutton to DCU;
  9. Loss of service to Howth peninsula, particular on the western side of Howth Head;
  10. Requests to improve connectively between Beaumont Hospital and Swords Road (preferably to link to services at Omni Shopping Centre (extension of BusConnects route D4);
  11. Requests for the provision of a bus service linking the new residential developments at Clongriffin to the Airport / Airport industrial areas;
  12. Requests for the provision of a bus service linking Ballymun and the Airport;
  13. Requests to improve connectivity between the north city and the coast (extension of BusConnects route N8); and,
  14. Requests for a bus service to be provided for the Northwood Estate (reinstate what had been proposed in the 2018 consultation document).

NTA Commentary

In relation to the feedback, all suggestions and issues were reviewed and assessed against existing proposals, costs and operational implications of any required amendment, and whether the amendment would improve the overall BusConnects Network. The following points outline the responses proposed in relation to North East Dublin, with the issues/suggestions set out above, cross referenced by number, in brackets at the end.

With regard to the loss of direct bus services from the towns of north County Dublin to Dublin City Centre, it was concluded that given the improved all day rail services into these towns, and the provision under the BusConnects Network proposals of a regular scheduled service to Swords (which would facilitate interchange onto the A Spine), that the provision of an additional service to Dublin City Centre was not required. It was also noted that the addition of an extra route would not improve the overall BusConnects Network, and as such was not necessary at this time. (1)

ACTION: No changes proposed to network.

No changes were proposed in relation to the issues raised about Portrane and Knocksedan. The concerns in Portrane may have arisen due to poor communication of the proposed route alignment, which should follow current bus routing patterns. In Knocksedan, given conflicting concerns about additional buses stopping in the estate, it was considered that the proposed offer provided by Route 196, would significantly improve the transport offer in the estate. (2,3,4,)

ACTION: No changes proposed to network.

The options in relation to serving the Feltrim area of east Swords were reviewed, and it was concluded that the direct service to the City Centre should be retained. This route will replicate the alignment of the existing Dublin Bus route 43, and crucially will provide additional capacity on the Malahide Road corridor. The new route will however mean that the proposed ‘draft BusConnects Route 280’ will be curtailed and operate from Clongriffin Station to Beaumont Hospital only. Access to Beaumont Hospital will continue to be possible via interchange opportunities on the Malahide Road, or via a new local bus service which will run directly from Swords Village to Beaumont Hospital, via Clonshaugh. (5)

ACTION: New route from Feltrim (Route 21), curtailed route from Clongriffin to DCU (Route L80), new route from Swords to Beaumont Hospital (Route L82).

It is acknowledged that the link from Sutton to Swords is well established with Dublin Bus route 102, and in particular for school trips. Reviewing the network, it was considered feasible to extend ‘draft BusConnects Route 281’ from Portmarnock station to a terminus in Sutton Station to maintain this link, rather than the local community having to rely on an interchange to cover a short section of the overall route.

The link from Sutton to DCU however, will be much more amenable via interchange and no changes were suggested. The proximity of most sections of Collins Avenue to Spine routes, as well as the provision of a direct (less frequent) service to Dublin City Centre, and potential for interchange trips if required on the N4 service, drew the conclusion that no additional services are required.

It was considered however that the direct route from Howth via Carrickbrack Road to Dublin City Centre should be retained, and proposals were developed which would allow the service to run via Watermill Road. This service would also then provide additional capacity along the Howth Road from Raheny.(6,7,8,9)

ACTION: Extend local route from Portmarnock to Sutton Station (Route L81). Provide enhanced route from Howth to Dublin City Centre, via Watermill Road (Route 6).

The suggestion to extend the terminus of the D4 Spine Route to the Swords Road to improve interchange and accessibility to Beaumont hospital was agreed. However this extension was curtailed to a new terminus point on the Swords road, at the junction of Coolock Lane, rather than extending it to Omni Shopping Centre at this time. The feasibility of providing a terminus and turn around facility for the northern orbital bus route was also reviewed, and based on the operational feasibility, it has been deemed appropriate to extend the route of the N6 to the coast road. (10,13)

ACTION: Extend Spine Route D4 to Coolock Lane, extend Orbital route N6 to Coast Road.

The suggestion to provide a new service from the developing residential areas of Clongriffin to the Airport was raised numerous times, and in conjunction with submissions from other areas of north Dublin, it was agreed that there is merit in providing this link, which would also provide an interchange opportunity from Clongriffin DART Station. It is proposed to introduce a new Northern Orbital route (N8) which will run from Clongriffin to the Airport and then on to Blanchardstown via Horizon Business Park and the M50, providing better public transport options for employees of the Airport and the north Dublin employment areas.

Similarly, it was concluded that providing a link from the Ballymun area to the Airport would improve connectivity to this major employment area. It was considered that an extension of the ’draft BusConnects route 94’ from the City Centre, via Ballymun would provide sufficient capacity for this service. It was also agreed, subject to confirming terminus and turnaround facilities, that the E1 Spine Route should now terminate in Northwood- This will remove the terminus at IKEA. However this area is well served by routes E2 and 19. (11,12,14)

ACTION: New route from Clongriffin to Airport (N8), terminate Spine Route E1 in Northwood, extend route 19 to Airport.

BusConnects Network Changes for North East Dublin

The following BusConnects Network changes have been agreed as an outcome of the 2019 Consultation Process:

The changes outlined above are illustrated in Figure 4.1.

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4.2 North West Dublin

Summary of Issues / Recommendations

The consultation feedback from the areas in North West Dublin is broken down by localised area in Appendix 1, and primarily relates to the following main issues and suggestions:

  1. Lack of provision for additional bus services to new residential development lands north of Tyrellstown;
  2. Loss of a direct all day bus service to Dublin City Centre from Dunboyne;
  3. Concern over the proposed provision of a bus gate between Littlepace and Huntstown Way;
  4. Request to extend bus services in Dunboyne to better serve the growing residential areas, and if possible to extend to the Bracetown Industrial Estate;
  5. Loss of a direct all day bus service to Dublin City Centre from the Clonsilla Road area;
  6. Concern about the loss of direct access from the Castleknock area to the Stoneybatter area and new TU Dublin Campus at Grangegorman;
  7. Loss of direct access to Blanchardstown Connolly Hospital from the north Dublin City;
  8. Request to extend the B Spine towards the western side of Littlepace;
  9. Recommendation to route the BusConnects Route 35 through TU Dublin, Blanchardstown; and,
  10. Direct bus access to the Airport from the Blanchardstown area.

NTA Commentary

relation to the feedback, all issues raised and recommendations made were reviewed and assessed against existing proposals, costs and operational implications of any associated amendment required, and whether the amendment would improve the overall BusConnects Network. The following points outline the responses proposed in relation to North West Dublin, with the issues/suggestions set out above cross referenced by number in brackets at the end.

The new development lands north of Tyrellstown, which have developed rapidly in the last year, should be better served under the BusConnects Network. Amendments are proposed for the B3 spine route to be extended and ’draft BusConnects route 262’ to be altered to better serve the area. Similarly it was recognised that Spine Route B2 should be extended to serve the north side of Littlepace, and the N4 Orbital route should be rerouted to better serve Blanchardstown Connolly Hospital, particularly from its catchment area of north Dublin City. (1,7,8)

ACTION: Extend Spine Route B3, Alter route L62, to provide better coverage in Holywell, and amend Orbital Route N4 to provide direct access to Connolly Hospital.

In relation to the provision of all day services to Dunboyne, it is noted that the town is served by a train station which provides direct services to Dublin City Centre. The proposed feeder service from Dunboyne to Blanchardstown Shopping Centre will also provide a high frequency all day service, linking to a very high frequency Spine route at the Shopping Centre. It is considered that the feeder service, in conjunction with the other public transport options available for residents of Dunboyne will provide an improved overall service to the local community, and it was, therefore, recommended that the proposed route did not change. In addition, it was considered that the provision of a bus gate at Huntstown Way would provide a much improved public transport offer for the residents of Littlepace, and with the use of a retractable bollard, and using fully electric buses, the impact on local residences in terms of noise and traffic would be minimal. It was agreed that ’draft BusConnects route 264’ should be extended west to better serve the emerging residential areas in Dunboyne. (2,3,4)

ACTION: Amend route L64 to extend coverage north of Dunboyne.

The Clonsilla Road is currently served by a direct bus service to Dublin City Centre, while the draft BusConnects proposal was to provide a high frequency feeder link to the B Spine - connecting at a new interchange stop on the N3 road. This stop however, does not currently exist and as such there is concern that any delay in the development of this stop would significantly discommode passengers in the Clonsilla Road area. It was also noted that the removal of the existing service had cut the public transport link between Castleknock and the western side of Dublin City, as well as removing a city bound service from Blackhorse Avenue. It was agreed that a service similar to the existing Dublin Bus Route 39 should be included in the final BusConnects Network. Linked to the reduced demand for a high frequency feeder service along Clonsilla Road, the ’draft BusConnects route 261’ was subsequently extended to Hartstown Way, providing better connectivity between the residential areas of west Blanchardstown and employment areas and TU Dublin Blanchardstown, east of the N3 road. This local service will access TU Dublin (Blanchardstown) directly and it was considered that this was an adequate direct service to the campus, and as such, suggestions to alter the route of ’draft BusConnects route 35’ to go into the campus (causing delay to the route) were not brought forward. (5,6,9)

ACTION: New route from Blanchardstown to Dublin City Centre, via Clonsilla Road (Route 37), Amend Route L61 to include Hartstown.

The suggestion to provide a new service from Blanchardstown to the Airport was raised numerous times, and in conjunction with submissions from other areas of north Dublin, it was agreed that there is merit in providing this link. It is proposed to introduce a new Northern Orbital route (N8) which will run from Blanchardstown to the Airport and then on to Clongriffin DART Station via Horizon Business Park and the M50, providing better public transport options for employees of the Airport and the north Dublin employment areas. (10)

ACTION: New route from Clongriffin to Airport (N8).

BusConnects Network Changes for North West Dublin

The following BusConnects Network changes have been agreed as an outcome of the 2019 Consultation Process:

The changes outlined above are illustrated in Figure 4.2.

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4.3 West Dublin / East Kildare

Summary of Issues / Suggestions

The consultation feedback from the areas in West Dublin / East Kildare is broken down by localised area in Appendix 1, and primarily relate to the following issues raised and recommendations made:

  1. Significant concern was raised in relation to the connectivity of Confey Community College from the east, specifically in relation to the loss of the existing 66a service;
  2. Concern over the lack of service provision in the growing residential areas of Easton in Leixlip;
  3. Suggestion that proposed local service from Confey (R258) should be extended to link with Celbridge and possibly Hazelhatch station;
  4. Suggestion that the C4 Spine Route should be extended to Maynooth;
  5. Suggestion that there should be a direct service from Celbridge to the Airport via Blanchardstown;
  6. Significant concern over the capacity of bus services in Lucan;
  7. Suggestions on how the BusConnects orbital service should be altered to serve Clonburris station;Suggestions for local bus services in Clondalkin, including how better connectivity from Palmerstown to Clondalkin (including a bus link to Wheatfield Prison could be provided;
  8. Concern was raised by residents of Inchicore about the loss of a direct service to Clondalkin which is currently provided by Dublin Bus route 13 and facilitates a long standing connection to Coláiste Chilliain on the Old Nangor Road;
  9. Suggestion that the S8 route could be rerouted to serve TU-Dublin Tallaght and Tallaght Hospital directly;
  10. Request that a bus service running from Killinarden Heights to Killinarden Post Office be reinstated, this is currently served by Dublin Bus route 77a; and,
  11. Concern over the routing of some bus services in Ballyfermot due to physical constraints of the road network, and also that bus services should use the more direct alignment of Dublin Bus route 79 to get to Dublin City Centre, rather than using James Street.

NTA Commentary

In relation to the feedback, all suggestions and issues were reviewed and assessed against existing proposals, costs and the operational implications of any required amendment, and whether the amendment would improve the overall BusConnects Network. The following points outline the responses proposed in relation to West Dublin – East Kildare, with the issues raised and recommendations made set out above, cross referenced by number in brackets at the end.

One of the single biggest issues raised during the consultation process, was the concern over access to Confey Community College in Leixlip, particularly with regard to the removal of a direct service to Lucan. While it had been proposed to run peak hour services along the route of the existing Dublin Bus service, all day connections would have required an interchange. Examining the issues, and looking at the options in conjunction with other issues raised in the wider area, including links from Lucan to Clondalkin, it was identified that the provision of an all-day local service, linking Confey to the wider Lucan area would be a positive addition to the BusConnects Network as a whole. This new local service would also provide connectivity between Lucan and Clondalkin, including linkages to the Kildare Rail Line (Clondalkin - Fonthill station) and the Red Cow Luas stop. To complement this, and to alleviate capacity issues in Lucan, an additional local service for Adamstown to Liffey Valley will also be provided. (1,6,7)

ACTION: New route serving Confey to Red Cow Luas, via Lucan (Route L54), new route serving Adamstown to Liffey Valley, via Lucan (Route L53).

Also in relation to Leixlip, it was agreed that the level of service provision to the rapidly expanding Easton area was insufficient. It is therefore proposed to provide an additional radial service running from Intel via Green Lane to serve this area. This route will also provide additional capacity along the Lucan – N4 Corridor, which is an area of very high peak period demand. In relation to local services in Leixlip and Celbridge, the recommendation to extend the R258 route to Celbridge and onwards to Hazelhatch station, providing better linkages and interchange potential, was agreed. However, the recommendation to extend the C4 Spine route from Celbridge to Maynooth was not accepted, as this connection is already provided for by the W4 route. Equally it was deemed that a direct service from the western suburbs to Dublin Airport was not required as good interchange options are available for the anticipated demand for such a service. (2,3,4,5)

ACTION: New route from Intel to Ringsend, via Green Lane, extend route L58 to Hazelhatch.

In relation to Clondalkin a number of changes have been made. To provide better connectivity to Coláiste Chilliain on the Old Nangor Road, the alignment of ’draft BusConnects route 93’ was modified to bring it closer to the school. An extension to ’draft BusConnects route 95’ from Ballyfermot to Red Cow Luas, will provide a service along Station Road, as well as providing access to Wheatfield Detention Centre. Services from Ballyfermot to Dublin City Centre have also been realigned to travel down the city quays. This will make the route quicker and will also provide additional bus capacity from Heuston Station to the City Centre. (8,9,12)

ACTION: Amendment to Route 60 in Clondalkin, amendment to Route 75 to extend to Red Cow Luas.

A significant issue in Tallaght was the severance of local connectivity from Killinarden Heights to Killinarden Post Office. Although this was a relatively localised issue, it was important to the community. Reviewing this issue, it was determined that the problem could be addressed with an extension of the ’draft BusConnects route 15’. This would also provide better connectivity to Tallaght Shopping Centre, Hospital and TU-Dublin (Tallaght) from the local area. In addition, it was agreed to reroute the S8 to provide direct access to TU Dublin (Tallaght) and Tallaght Hospital. (10,11)

ACTION: Extension to Route 82 to Killinarden, amendment to Orbital Route S8 to run via Tallaght.

BusConnects Network Changes for West Dublin / East Kildare

The following BusConnects Network changes have been agreed as an outcome of the 2019 Consultation Process:

The changes outlined above are illustrated in Figure 4.3.

4.4 South Dublin / North Wicklow

Summary of Issues / Suggestions

The consultation feedback from the areas in South Dublin / North Wicklow is broken down by localised area in Appendix 1, and primarily relates to the following main issues raised and recommendations made:

  1. Significant concern over the lack of a replacement to the 15 and 15A/B services, particularly in relation to links to schools in Terenure and Rathmines;
  2. Concerns over the volume of bus services travelling through Rathgar;
  3. Concerns over the use of Whitehall Road for bus services;
  4. Suggested that the A4 Spine Route could be extended to Dundrum Luas stop to serve Nutgrove Way, or extend it to Ballinteer Community School;
  5. Suggested that the 198 route could be extended to Ballybrack Road to serve Tibradden bike park;
  6. Suggested that B1 and B2 Spine routes could be moved away from Nutley Lane, with some alternatives proposed, this suggestion is closely linked to issues arising in the BusConnects Core Bus Corridor consultation process;
  7. Recommendation that the B Spine should use Northumberland Road instead of Pembroke Road;
  8. Recommendation that the S4 could be extended to connect with the DART line;
  9. Recommendation that the 222 and 225 could be combined to remove the terminus at Dun Laoghaire DART station;
  10. Concern over the removal of the Dublin Bus Route 4 from Monkstown Avenue;
  11. Concern over how residents in Ticknock Park will access the S8 orbital route due to lack of pedestrian accessibility;
  12. Recommendation that route S6 and S8 could alternate routes at Sandyford to Blackrock and Dun Laoghaire;
  13. Recommendation that services terminating in Blackrock Village should be moved to Booterstown, facilitating better school and hospital links;
  14. Concern that some of the roads in Kimmage are too narrow to facilitate the proposed route 24, notably Captains Road;
  15. Recommendation that Spine Route F3 should run along Stannaway Road;
  16. Recommendations were made in relation to the routing of the F1 and F3, in the context of improving connectivity with Terenure and Rathmines, and maintaining existing travel patterns;
  17. Significant support for a suggestion to extend the E1 service to Ballywaltrim;
  18. Congestion at Bray Station was seen as a potential problem;
  19. Concern over the loss of connectively to Heuston Station provided by the 145; and,
  20. Concern over the loss of direct all day service from north Wicklow to the City Centre, it was suggested that Bus Eireann services could cater for this demand.

NTA Commentary

In relation to the feedback, all issues raised and recommendations made were reviewed and assessed against existing proposals, costs and operational implications of any required amendment, and whether the amendment would improve the overall BusConnects Network. The following points outline the responses proposed in relation to South Dublin- North Wicklow, with the issues/recommendations set out above, cross referenced by number in brackets at the end.

In South Dublin, one of the key concerns with the proposed BusConnects Network was in relation to access to the Rathmines – Terenure area, and particularly with regards to access to schools. The reconfiguration of the network had removed direct links to this area from the south western suburbs, with city bound services from this area running via Harolds Cross. Equally, the direct link to Ringsend would also now require interchange. The concentration of schools in the Rathmines- Terenure area, combined with the long established links from these suburbs to the schools, as well as to Rathmines Village, was something that was underrepresented in the draft BusConnects Network.

Upon review, it was deemed necessary to maintain these long established connections. From a wider network perspective, it was also seen as prudent to provide additional capacity to the rapidly expanding employment area of Grand Canal Docks from the south of the city which will be achieved by the provision of a new direct service and an amendment to the ’draft BusConnects route 15, to better serve this area. The addition of these services facilitated some minor route modification of services in Perrystown to improve service coverage, notably the F2. However, it was concluded that the F Spine should be maintained up to the KCR junction and as such the recommendation to change the alignment of other F Spine braches was not accepted. (1,15,16)

ACTION: New route 81 from Greenhills to South Docks, modifications to route 82 to link to south docks, modifications to Spine Route F2.

A number of infrastructure and road capacity based recommendations were presented, and in general these were, following consideration, not progressed, with the exception of changing the routing of the ’draft BusConnects route 24’ to avoid Captains Road, Kimmage. (2,3,6,7,14)

ACTION: Amend Route 24 in Kimmage

A minor extension of Route A4 was recommended, to provide for better interchange and service coverage in the Dundrum area. This change has been included. The recommendation that ’draft BusConnects route 198’ should be extended to Ballybrack Road to provide access to the Dublin hills, was not agreed however, as it was considered that this link would be better provided outside the BusConnects core network. (4,5)

ACTION: Extend Spine Route A4 to Dundrum

In south east Dublin, there were a number of suggestions for route modifications, which taken individually, had merit. However, in the context of the BusConnects Network as a whole, the proposals would not bring sufficient benefit to be brought forward. In some cases the issues related to infrastructural considerations which will need to be examined at a later stage in conjunction with the Local Authority. (8,9,10,11,12,13)

ACTION: No change

In Bray, there was a large volume of support for an extension of the E1 service to Ballywaltrim. Although moving the terminus point of the E1 to Ballywaltim would remove the link between the Spine Route and DART for interchange, this was seen as a secondary requirement of the bus route, and it was agreed that the terminus should be moved. It was acknowledged that this would also assist in reducing the volume of buses terminating at Bray DART Station, which was also of concern. However, the need for a direct service to Heuston from Bray was not accepted as there are good interchange opportunities for this connection in the BusConnects Network. In relation to all day services from North Wicklow to Dublin City Centre, this will be considered in conjunction with the operation of Bus Eireann services, and will be considered outside the BusConnects Network. (17,18,19,20)

ACTION: Extend Spine Route E1 to Ballywaltrim

BusConnects Network Changes for South Dublin / North Wicklow

The following BusConnects Network changes have been agreed as an outcome of the 2019 Consultation Process:

The changes outlined above are illustrated in Figure 4.4.

4.5 Dublin City Centre

Summary of Issues / Recommendations

The consultation feedback from the areas in Dublin City Centre is broken down by localised area in Appendix 1, and primarily relates to the following main issues raised and recommendations made:

  1. Concern over the loss of a bus service to Dublin City Centre from Blackhorse Avenue / Skreen Road;
  2. Concern that the proposed local route 97 was an insufficient replacement to the Dublin Bus route 122 from Ashington, and that this proposed service would not be as good for connections to hospitals (Mater, Temple Street and Childrens Hosptial, Crumlin)
  3. Concern over the loss of service provision on Tyrconnell Road, Inchicore, and also the reduction in services to Bluebell.
  4. Concern over the loss of connectivity between Inchicore and Crumlin Road schools, and links between Crumlin/Drinmagh and schools in Rathmines.
  5. Specific concern was raised by residents of Inchicore about the loss of a direct service to Clondalkin which is currently provided by Dublin Bus route 13 and facilitates a long standing connection to Coláiste Chilliain on the Old Nangor Road;
  6. Dublin City Council are considering plans for the pedestrianisation of College Green, and as such asked that consideration be given to the potential arising from the removal of services running along Dame Street - Georges Street axis;
  7. Recommendation that route N2 could be extended to East Point or to Connolly Station; and,
  8. Concern that the proposed network does not cover the service currently provided by Dublin Bus Route 53.

NTA Commentary

In relation to the feedback, all issues raised and recommendations made were reviewed and assessed against existing proposals, costs and operational implications of any required amendment, and whether the amendment would improve the overall BusConnects Network. The following points outline the responses proposed in relation to Dublin City Centre and the issues/recommendations set out above are cross referenced by number (in brackets) at the end.

The future development of Dublin City Centre was a central consideration of the BusConnects Network. In their submission, Dublin City Council’s Transport Department highlighted the Council’s ambitions to work towards the pedestrianisation of College Green, which would preclude east-west bus movements to and from Dame Street. It was recognised that this proposal had potential benefits for the BusConnects Network, by spatially segregating the operation of bus services within the City Centre area, with less merging of north- south and east – west bus movements.

To facilitate this plan for the pedestrianisation of College Green, two arrangements have been developed for bus movement through the College Green area, one arrangement to apply in advance of pedestrianisation, and the second being an indicative arrangement to be implemented under the pedestrianisation proposals. As the proposals to close College Green to east-west vehicular movements have not yet been approved, the primary network map shows the arrangements under the BusConnects proposals in advance of pedestrianisation, utilising Dame Street and College Green. A separate map is included as Figure 4.6 showing the indicative bus network arrangements following the pedestrianisation of College Green. These arrangements are subject to further revision in conjunction with the development of the College Green proposals by Dublin City Council. (6)

ACTION: No change in advance of resolution of College Green Pedestrianisation, post pedestrianisation, amend A Spine routes and routes 71,72,73 and 85.

Like other parts of the city, accessibility to places of education was an issue of general concern. In particular, links from Inchicore to Crumlin Road, Crumlin / Drimnagh to Rathmines and Inchicore to Clondalkin. The link to Coláiste Chilliain on the Old Nangor Road, Clondalkin was re-established as outlined in the West Dublin section above, while the other school links were deemed to be acceptable within the existing proposed network, with most linkages still available with slightly extended walking times, and all still available with one interchange. (4,5)

ACTION: Amendment to Route 60 in Clondalkin.

Respondents in some areas considered the level of bus service proposed in the draft BusConnects network to be insufficient, representing a significant downgrading of the existing services. For Tyrconnell Road and Ashington specifically, both areas are within short walking distances of Spine Routes and Luas /Rail (Pelletstown Rail station will open in 2021). As such, no changes are proposed. In relation to the Skreen Road / Blackhorse Avenue issues, due to the requirement to run a service from Clonsilla Road as highlighted in the North East Dublin section above, these roads will now get a direct service to Dublin City Centre. (1,2,3)

ACTION: New route from Blanchardstown to Dublin City Centre, via Skreen Road / Blackhorse Avenue (Route 37).

The BusConnects team noted the omission of a service covering the Dublin Bus route 53a alignment to Dublin Ferry Port. This route will be replicated in the final BusConnects Network. It was not however, deemed necessary to extend the proposed N2 route further into the Docklands at this time. (7,8)

ACTION: New route from North Dockland to Abbey Street (Route L91).

BusConnects Network Changes for Dublin City Centre

The following BusConnects Network changes have been agreed as an outcome of the 2019 Consultation Process:

The changes outlined above are illustrated in Figure 4.6.

5. Conclusion

Consultation, with direct feedback from the public and public representatives, has been central to the BusConnects Network Redesign project from the outset. After three rounds of consultation and tens of thousands of submissions, the network has evolved significantly since the first proposals were published in 2018. The BusConnects team has taken the issues raised both in relation to the network design as a whole, and in terms of area specific concerns, and integrated them, as appropriate, into the Network design.

A full map of the final BusConnects Redesign Network is available on the BusConnects website. An implementation plan to deliver the new network, in a number of co-ordinated phases, is being prepared. Appropriate communications will be put in place at all stages to inform and assist in this transition process, which will take place over a number of years.

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6. Appendices

Appendix 1 - KPMG Consultation Review Report National Transport Authority - BusConnects2

Dublin Public Consultation 17 April 2020 - Important Information

The views referenced in this document represent the preliminary views and analysis of KPMG, which have been prepared based on information currently available. This document has been prepared to assist the NTA. No final views have been reached at this point and the views referenced in this document are subject to change in particular in light of additional information that may come to light in any subsequent evolvement of the proposal.

If you are a party other than the NTA, KPMG:

If you are a party other than the NTA and you choose to rely upon the attached report or any part thereof, you do so entirely at your own risk. The responsibility for determining the adequacy o rotherwise of our terms of reference is that of the NTA.

Our terms of reference comprise an advisory engagement which is not subject to Irish, or any other,auditing or assurance standards and consequently no conclusions intended to convey assurance are referenced. Further,as our terms of reference do not constitute an audit or review in accordance with Irish auditing standards,they will not necessarily disclose all matters that may be of interest to the NTA or reveal errors or irregularities, if any, in the underlying information.In preparing this report, we have had access to information provided by the NTA and publically available information. The findings and recommendations in this report are given in good faith but, in the preparation of this report, we have relied upon and assumed, without independent verification, the accuracy, reliability and completeness of the information made available to us in the course of our work, and have not sought to establish the reliability of the information by reference to other evidence.

Any findings or recommendations contained with in this report are based up on our reasonable professional judgement based on the information that is available from the sources indicated. Should the project elements, external factors and assumptions change then the findings and recommendations contained in this report may no longer be appropriate. Accordingly, we do not confirm, underwrite or guarantee that the outcomes referred to in this report will be achieved.

We have not complied,examined or applied other procedures to any prospective financial information in accordance with Irish, or any other, auditing or assurance standards.

Accordingly, this report does not constitute an expression of opinion as to whether any forecast o projection of the project will be achieved, or whether assumptions underlying any forecast or projections of the project are reasonable. We do not warrant or guarantee any statement in this report as to the future prospects of the project. There will usually be differences between forecast or projected and actual results, because events and circumstances frequently do not occur as expected or predicted, and those differences may be material.

Contents

1. METHODOLOGY AND APPROACH

Background

In 2019 the NTA undertook a second series of consultation exercises in relation to its revised proposals for BusConnects Dublin Area Bus Network Redesign.

Similar to the first series of consultations, this series included an online survey and a number of public consultation workshops as well as receiving emails, postal correspondence and petitions.

The NTA received over 11,000 submissions as part of the consultation process and undertook a detailed review of submissions to highlight key issues and to identify route suggestions and ideas.

The NTA subsequently appointed KPMG to quantify the volume of submissions and to review and categorise the qualitative consultation responses from the submissions to facilitate additional analysis and interpretation.

Review of Consultation Submissions

The approach to the review of submissions is set out in the following sections including details on the volume of submissions.

Pilot Study

KPMG undertook an initial analysis of a random sample of 200 submissions to identify the key themes emerging from the qualitative comments.

These findings were subsequently discussed and agreed with the NTA, and it was also agreed that irrelevant, inappropriate or inconsequential comments would not be considered e.g. complaints on current bus provision; offensive comments; comments not directly related to BusConnects Dublin proposals.

Themes

Table 1 outlines the 10 themes agreed with the NTA. Appendix A contains further details on the agreed themes.

Table 1 Themes / Theme Title

1. METHODOLOGY AND APPROACH contd.

Submissions Received

The submissions received from the NTA took four main forms:

All four forms contained open

  • ended comments with no limitations to format and content, and with no word restrictions.

    Database and Data Coding

    An excel database was developed to log all individual submissions and to allocate each a unique identifier (UID), and to capture the following data:

    Data Coding

    All submissions were read, interpreted and coded against the pre

  • agreed themes. Approximately 11% of submissions were not coded for one of the following reasons:

    Reasonable endeavours were made to ensure consistency, accuracy and reliability in the application of themes.

    Table 2 sets out an overview of submissions received and illustrates that almost 10,000 were coded against the pre

  • agreed themes.

    Table 2 Overview of Submissions Received and Coded
    SubmissionsReceivedCoded
    TOTAL11,0369,825

    1. METHODOLOGY AND APPROACH contd.

    Factors Regarding Submissions

    It is useful to highlight the following factors regarding submissions.

    Volume and Scale

    The volume of submissions was large at over 11,000, and in addition, the range and scale of submissions varied from brief one liners to detailed submissions over several pages. This, in part, reflected that submissions were made in relation to people’s views and comments on the proposed changes to bus routes and explicitly were not in response to a question or series of questions. This meant that respondents’ comments were open

  • ended i.e. they could write whatever they wanted in their own words without any structure imposed e.g. no word limits, or restrictions to their views and comments.

    Interpretation

    Some respondents were fairly succinct and clear in presenting their views while others were less concise and such submissions could contain a degree of ambiguity. Similarly, some respondents were fairly exact in their responses especially in relation to highlighting concerns and/or making suggestions but others were less precise. In many cases, respondents’ comments included multiple themes, rather than one distinct theme.

    Analysis of Findings

    Following the coding of all submissions, it was agreed with the NTA to map the 148 pre-defined Dublin districts to 31 BusConnects Dublin consultation locations.

    This was because the number of respondents by the 148 areas varied from 1 to over 600, and, in addition, a notable proportion of areas had less than 20 respondents.

    Reporting

    The charts overleaf set out the key findings on respondents’ submissions. Note that the charts quantify the percentage of respondents in each area whose submission included that theme, based on a thematic analysis of their submissions.

    Information is provided on the following:

    In relation to general comments, these are based on a knowledge of the responses and explicitly are not based on additional secondary coding within a theme. Hence, it is possible in some cases to indicate specific area based comments on some of the key issues within an area but it is not possible, based on the thematic analysis undertaken, to quantify the percentage of respondents associated with these comments. It some cases these general observations are apparent as they are made by a large number of respondents and/or where specific statements suggest a focused issue-based campaign among respondents.

    1. METHODOLOGY AND APPROACH contd.

    Reporting (contd.)

    In relation to suggestions, requests and other potential points, the volume and scale of submissions, the open-ended nature of respondents’ comments and their ability to present clear and unambiguous commentary means that it is possible that not every suggestion, request and salient point made by respondents has been captured. In addition, no assessment has been applied to these requests, suggestions, or salient points i.e. they are presented without any judgement on their feasibility or validity for consideration by NTA.

    Notes on the Data

    The following should be considered in relation to the findings contained in this report:

    2. Respondents by Location and All Themes

    % OF RESPONDENTS BY LOCATION

    THEMES IDENTIFIED –ALL LOCATIONS

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    OVERALL TRENDS

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    1. Capacity of bus service.
    2. Additional inconvenience.
    3. General comments and suggestions.

    Examples of general feedback comments included:

    The most frequently referenced current bus routes were the15a, 66/a and 145.

    The most frequently referenced proposed bus routes were the B spine, B4 and D4.

    The highest percentage of responses were from Blanchardstown, Celbridge/Leixlip, Lucan, Rathfarnham and Skerries.

    The lowest percentage of responses were from Clarehall / Donaghmede.

    3. Findings by BusConnects Dublin Consultation Locations

    BALLSBRIDGE

    BALLSBRIDGE

    This area covers the communities of Ballsbridge, Sandymount, Ringsend, Irishtown, Booterstown and Donnybrook.

    There were 336 submissions from the Ballsbridge catchment area, of which 309 respondents made additional comments.

    The most frequently referenced current bus routes were the 1, 14 and 39a.

    The most frequently referenced proposed bus routes were all the B spine routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    BALLSBRIDGE

    Route suggestions or route requests from respondents included:

    Additional comments or queries included:

    BALLYFERMOT

    BALLYFERMOT

    This area covers the communities of Ballyfermot, Chapelizod, Palmerstown, Park West, Neilstown, Ronanstown and Balgaddy.

    There were 274 submissions from the Ballyfermot catchment area, of which 239 respondents made additional comments.

    The most frequently referenced proposed bus routes were the 26, 66/a and the 79/a.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    BALLYFERMOT

    Route suggestions or route requests from respondents included:

    Additional comments or queries included:

    BALLYMUN

    BALLYMUN

    This area covers the communities of Ballymun, Poppintree, and the Airport.

    There were 136 submissions from the Ballymun catchment area, of which 115 respondents made additional comments.

    The most frequently referenced current bus routes were the 1,4,13,16 and 17a.

    Few respondents referenced specific proposed bus routes

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network.

    Specific local area issues included:

    BALLYMUN

    Route suggestions or route requests from respondents included:

    Additional comments or queries included:

    BLANCHARDSTOWN

    BLANCHARDSTOWN

    This area covers the communities of Blanchardstown, Littlepace and Castleknock.

    There were 987 submissions from the Blanchardstown catchment area, of which 926 respondents made additional comments.

    The most frequently referenced current bus routes were the 39, 40e and 70.

    The most frequently referenced proposed bus routes were the B spine routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    BLANCHARDSTOWN

    Route suggestions or route requests from respondents included:

    Additional comments or queries included:

    BRAY

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    BRAY

    This area covers the communities of Bray and Enniskerry.

    There were 443 submissions from the Bray catchment area, of which 404 respondents made additional comments.

    The most frequently referenced current bus routes were the 84x, 145 and 185.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

  • Concerns on loss of services and specifically changes to route 145.
  • Concerns on removal of a direct link to Heuston Station.
  • Concerns on access to UCD.
  • BRAY

    Route suggestions or route requests from respondents included:

  • Add Enniskerry to the 63 route
  • Commence a service at Loughlinstown Hospital roundabout
  • Extend E1 bus spine to Ballywaltrim
  • Extend E1 to Kilmacanogue
  • Extend route 215 to Monastery
  • Extend route 301 closer to Eden Quay
  • Extend routes to Rathmichael (Ferndale) area
  • Maintain a service between Ballywaltrim and Heuston Station / city centre / UCD
  • Orbital route to link Bray / Sandyford / Cherrywood / Shankill / Dundrum / Tallaght
  • Request for a bus to travel down the M50
  • Route from Bray to Sandyford, Bride’s Glen, Cherrywood (Luas and DART connections)
  • Route from Bray to Shankill DART station.
  • Route from Bray to St Vincent’s / St James’ Hospitals.
  • Route from Newtownmountkennedy to Dun Laoghaire.
  • CABRA

    CABRA

    This area covers the communities of Cabra, Ashtown, Stoneybatter, Broadstone and Ashington.

    There were 426 submissions from the Cabra catchment area, of which 353 respondents made additional comments.

    The most frequently referenced current bus routes were the 39a, 120 and 122.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    CABRA

    Route suggestions or route requests from respondents included:

    CELBRIDGE / LEIXLIP

    CELBRIDGE / LEIXLIP

    This area covers the communities of Celbridge and Leixlip.

    There were 875 submissions from the Celbridge/Leixlip catchment area, of which 740 respondents made additional comments.

    The most frequently referenced current bus routes were the 66/a, 66b and 66x.

    The most frequently referenced proposed bus routes were the C3, C4 and W8.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

  • Access to Confey College, Leixlip.

    CELBRIDGE / LEIXLIP

    Route suggestions or route requests from respondents included:

    CELBRIDGE / LEIXLIP

    Route suggestions or route requests from respondents included (contd):

    CITY CENTRE

    CITY CENTRE

    This area covers the communities of Christchurch, Dolphin's Barn, Dublin City North, Dublin City South, East Wall and North Strand.

    There were 182 submissions from the City Centre catchment area, of which 159 respondents made additional comments.

    The most frequently referenced proposed bus routes were the 7, 27 and 79/a.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

  • Concerns on the impact of the proposed volume of buses through Mountjoy Square.

    Route suggestions or route requests from respondents included:

    CLAREHALL / DONAGHMEDE

    CLAREHALL / DONAGHMEDE

    This area covers the communities of Clarehall, Clongriffin, Belmayne, Darndale, Donaghmede, Coolock, Artane, and Beaumont.

    There were 58 submissions from the Clarehall / Donaghmede catchment area, of which 43 respondents made additional comments.

    The most frequently referenced current bus routes were 15, 17a, 29a and the 43.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    CLAREHALL / DONAGHMEDE

    Route suggestions or route requests from respondents included:

    Additional comments or queries included:

    CLONDALKIN

    CLONDALKIN

    This area covers the communities of Clondalkin and Parkwest.

    There were 236 submissions from the Clondalkin catchment area, of which 216 respondents made additional comments.

    The most frequently referenced current bus routes were the 13, 68 and 69.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    CLONDALKIN

    Route suggestions or route requests from respondents included:

    CLONTARF

    CLONTARF

    This area covers the communities of Clontarf, Donnycarney, Fairview and Killester.

    There were 169 submissions from the Clontarf catchment area, of which 148 respondents made additional comments.

    The most frequently referenced current bus routes were the 29a, 31 and 130.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    CLONTARF

    Route suggestions or route requests from respondents included:

    CLONTARF

    Route suggestions or route requests from respondents included (contd):

    COOLOCK

    COOLOCK

    This area covers the communities of Coolock, Artane and Beaumont.

    There were 170 submissions from the Coolock catchment area, of which 150 respondents made additional comments.

    The most frequently referenced current bus routes were the 14, 16 and 27.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    COOLOCK

    Route suggestions or route requests from respondents included:

    Additional comments or queries included:

    CRUMLIN

    CRUMLIN

    This area covers the communities of Crumlin, Drimnagh, Kimmage, Walkinstown, Perrystown and Bluebell.

    There were 302 submissions from the Crumlin catchment area, of which 264 respondents made additional comments.

    The most frequently referenced current bus routes were the 9, 15a, and 150.

    The most frequently referenced proposed bus routes were the F1, F2 and F3.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

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    CRUMLIN

    Route suggestions or route requests from respondents included:

    Route requests:

    Increase services to:

    Other requests:

    DRUMCONDRA

    DRUMCONDRA

    This area covers the communities of Drumcondra, Whitehall and Glasnevin.

    There were 277 submissions from the Drumcondra catchment area, of which 246 respondents made additional comments.

    The most frequently referenced current bus routes were 9, 11 and 13.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    DRUMCONDRA

    Route suggestions or route requests from respondents included:

    Additional comments or queries included:

    DUN LAOGHAIRE

    DUN LAOGHAIRE

    This area covers the communities of Dun Laoghaire, Sallynoggin, Glenageary, Killiney, Dalkey, Monkstown and parts of Blackrock.

    There were 401 submissions from the Dun Laoghaire catchment area, of which 372 respondents made additional comments.

    The most frequently referenced current bus routes were the 4, 7 and 226.

    The most frequently referenced proposed bus routes were the B4, E1 and S6.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    DUN LAOGHAIRE

    Route suggestions or route requests from respondents included:

    Route requests

    Extend:

    DUNBOYNE

    DUNBOYNE

    This area covers the community of Dunboyne.

    There were 77 submissions from the Dunboyne catchment area, of which 72 respondents made additional comments.

    The most frequently referenced current bus routes were the 70, 264 and 270.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    DUNBOYNE

    Route suggestions or route requests from respondents included:

    DUNDRUM

    DUNDRUM

    This area covers the communities of Dundrum, Ballinteer, Clonskeagh, Churchtown, Windy Arbour and Stepaside.

    There were 408 submissions from the Dundrum catchment area, of which 356 respondents made additional comments.

    The most frequently referenced current bus routes were 11,14 and 47.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    DUNDRUM

    Route suggestions or route requests from respondents included:

    DUNDRUM

    Route suggestions or route requests from respondents included (contd):

    FINGLAS

    FINGLAS

    This area covers the communities of Finglas, Harristown, St. Margaret’s and Toberburr

    There were 115 submissions from the Finglas catchment area, of which 105 respondents made additional comments.

    The most frequently referenced current bus routes were the 9, 40, 140.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

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    FINGLAS

    Route suggestions or route requests from respondents included:

    Direct Route Requests:

    Other requests:

    GREYSTONES

    GREYSTONES

    This area covers the communities of Greystones, Delgany, Kilcoole, Newcastle, Newtownmountkennedy and Kilpedder.

    There were 80 submissions from the Greystones catchment area, of which 74 respondents made additional comments.

    The most frequently referenced current bus routes were the 84/a, 84/x and 184.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    GREYSTONES

    Route suggestions or route requests from respondents included:

    GREYSTONES

    Route suggestions or route requests from respondents included (contd):

    INCHICORE

    INCHICORE

    This area covers the communities of Inchicore, Kilmainham and Islandbridge.

    There were 267 submissions from the Inchicore catchment area, of which 252 respondents made additional comments.

    The most frequently referenced current bus routes were the13, 27 and 68.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    This largely reflected concerns on the impact of proposed changes in Inchicore and Kilmainham.

    Additional specific local area issues included:

    INCHICORE

    Route suggestions or route requests from respondents included:

    LUCAN

    LUCAN

    This area covers the communities of Lucan and Adamstown.

    There were 665 submissions from the Lucan catchment area, of which 579 respondents made additional comments.

    The most frequently referenced current bus routes were the 25a, 25b and 66/a.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    LUCAN

    Route suggestions or route requests from respondents included:

    LUCAN

    Route suggestions or route requests from respondents included (contd):

    MALAHIDE

    MALAHIDE

    This area covers the communities of Malahide, Portmarnock, Kinsealy and Feltrim.

    There were 390 submissions from the Malahide catchment area, of which 366 respondents made additional comments.

    The most frequently referenced current bus routes were the 42, 43 and 102.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    MALAHIDE

    Route suggestions or route requests from respondents included:

    Additional comments or queries included:

    MAYNOOTH

    MAYNOOTH

    This area covers the community of Maynooth.

    There were 67 submissions from the Maynooth area, of which 56 respondents made additional comments.

    The most frequently referenced current bus routes were the 66a, 66x and 67.

    Few respondents referenced specific proposed bus routes

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network.

    Specific local area issues included:

    MAYNOOTH

    Route suggestions or route requests from respondents included:

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    RATHFARNHAM

    RATHFARNHAM

    This area covers the communities of Rathfarnham, Whitechurch, Ballyboden, Templeogue, Terenure and Knocklyon.

    There were 714 submissions from the Rathfarnham catchment area, of which 573 respondents made additional comments.

    The most frequently referenced current bus routes were the 15a, 15b and 16.

    Few respondents referenced specific proposed bus routes

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network.

    Specific local area issues included:

    RATHFARNHAM

    Route suggestions or route requests from respondents included:

    RATHMINES

    RATHMINES

    This area covers the communities of Rathmines, Ranelagh, Harold’s Cross and Milltown.

    There were 469 submissions from the Rathmines catchment area, of which 437 respondents made additional comments.

    The most frequently referenced current bus routes were 15, 15a and 140.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    RATHMINES

    Route suggestions or route requests from respondents included:

    RATHMINES

    Additional comments or queries included:

    SAGGART

    SAGGART

    This area covers the communities of Saggart, Rathcoole, Citywest, Blessington and Newcastle.

    There were 95 submissions from the Saggart catchment area, of which 82 respondents made additional comments.

    The most frequently referenced current bus routes were the 65b, 68 and 69.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    SAGGART

    Route suggestions or route requests from respondents included:

    SKERRIES

    SKERRIES

    This area covers the communities of Skerries, Lusk and Rush.

    There were 580 submissions from the Skerries catchment area, of which 551 respondents made additional comments.

    The most frequently referenced current bus routes were the 33, 33a and 33x.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    SKERRIES

    Route suggestions or route requests from respondents included:

    Direct/Express route requests:

    Route Requests:

    Extend routes:

    STILLORGAN

    STILLORGAN

    This area covers the communities of Stillorgan, Cabinteely and Carrickmines

    There were 190 submissions from the Stillorgan catchment area, of which 164 respondents made additional comments.

    The most frequently referenced current bus routes were the 46a, 47 and 145.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    Specific local area issues included:

    STILLORGAN

    Route suggestions or route requests from respondents included:

    Route Requests:

    Increased service requests:

    SUTTON

    SUTTON

    This area covers the communities of Sutton, Howth, Baldoyle, Bayside and Kilbarrack.

    There were 285 submissions from the Sutton catchment area, of which 267 respondents made additional comments.

    The most frequently referenced current bus routes were the 31, 31a and 102.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network.

    Specific local area issues included:

    SUTTON

    Route suggestions or route requests from respondents included:

    SWORDS

    SWORDS

    This area covers the communities of Swords, Rolestown, Donabate, and Portrane.

    There were 429 submissions from the Swords catchment area, of which 375 respondents made additional comments.

    The most frequently referenced current bus routes were the 33b, 41 and 41c.

    Few respondents referenced specific proposed bus routes.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network.

    SWORDS

    Route suggestions or route requests from respondents included:

    TALLAGHT

    TALLAGHT

    This area covers the communities of Tallaght and Firhouse.

    There were 505 submissions from the Tallaght catchment area, of which 466 respondents made additional comments.

    The most frequently referenced current bus routes were the 15A, 27 and 175.

    The most frequently referenced proposed bus route was the D4.

    The consultation process identified the following most frequently referenced issues with the draft BusConnects Dublin Network:

    TALLAGHT

    Route suggestions or route requests from respondents included:

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    (Sub) Appendix 1

    THEMES: Types of Comments

    General Comments / Suggestions

    Proposed Network will Add Inconvenience

    Accessibility Issues (Elderly, Disabled, General Safety)

    Infrastructure Issues (incl. CBC issues)

    Access to the Airport

    Access to the City Centre

    Access to the Schools and Colleges

    Access to Hospitals

    Capacity of Bus Service

    Issues with Interchange

    The KPMG name and logo are registered trademarks or trademarks of KPMG International.

    The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavourto provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

    kpmg.ie © 2020 KPMG, an Irish partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity. All rights reserved.

    Appendix 2 - BusConnects Final Route Numbers

    Table 1 - BusConnects Final Route Numbers
    BusConnects Final Route Numbers2018 Route NumbersTerminus 1Terminus 2
    A1A1Beaumont HospitalBallycullen
    A2A2Dublin AirportDundrum
    A3A3Shanowen RoadTallaght
    A4A4Swords ManorDundrum
    B1B1OngarUCD
    B2B2LittlepaceUCD
    B3B3HollywoodrathDun Laoghaire
    B4B4Blanchardstown CentreKilliney SC
    C1C1Adamstown StationSandymount
    C2C2Adamstown StationSandymount
    C3C3MaynoothRingsend Bus Garage
    C4C4CelbridgeRingsend Bus Garage
    D1D1Clongriffen StationFoxborough
    D2D2ClarehallCitywest
    D3D3Clongriffen StationDeansrath
    D4D4SantryEllensborough
    D5D5Blunden DriveTallaght
    E1E1NorthwoodBallywaitrim
    E2E2Charlestown SCDun Laoghaire
    F1F1Charlestown SCTallaght
    F2F2Charlestown SCSpawell
    F3F3Charlestown SCLimekiln
    G1G1Red Cow LuasSpenser Dock
    G2G2Liffey ValleySpenser Dock
    H1H1Clongriffen StationAbbey Street
    H2H2MalahideAbbey Street
    H3H3Howth StationAbbey Street
    Table 2: BusConnects Final Route Numbers
    BusConnects Final Route Numbers2018 Route NumbersTerminus 1Terminus 2
    OOHeuston StationHeuston Station
    N2N2Heuston StationClontarf Road Station
    N4N4Blanchardstown CentreSpencer Dock
    N6N8FinglasKilbarrack
    N8n/aBlanchardstown CentreClongriffin Station
    S2S2Heuston StationSean Moore Road
    S4S4Liffey ValleyUCD
    S6S6TallaghtBlackrock Station
    S8S8CitywestDun Laoghaire
    W2W2Liffey ValleyTallaght
    W4W4Blanchardstown CentreTallaght
    W6W8MaynoothTallaght
    Table 3 - BusConnects Final Route Numbers
    BusConnects Final Route Numbers2018 Route NumbersTerminus 1Terminus 2
    680Abbey Street
    896Howth StationAbbey Street
    1064Beaumont HospitalAbbey Street
    1994ClontarfAbbey Street
    2081Dublin AirportParnell Square
    2183MalahideAbbey Street
    2282SeatownAbbey Street
    237ApplewoodMerrion Square
    248Charlestown SCMerrion Square
    3434Dublin AirportMerrion Square
    3535Blanchardstown CentreBurlington Road
    3636Blanchardstown CentreBurlington Road
    3636AshtownLandsdowne Road
    4739Blanchardstown CentreBurlington Road
    4897AshingtonParnell Square
    5276Intel LeixlipRingsend Bus Garage
    6095Red Cow LuasSpenser Dock
    Table 4 - BusConnects Final Route Numbers
    BusConnects Final Route Numbers2018 Route NumbersTerminus 1Terminus 2
    7120
    7222TallaghtEast Wall
    7323Children's Hospital CrumlinEast Wall
    7424WalkinstownMarino
    7593RathcooleDublin Port
    8014BallinteerLiffey Valley
    81n/aLimekilnRingsend Bus Garage
    8215KillinardenRingsend Bus Garage
    8516TallaghtParnell Square
    8610TicknockMountjoy Square
    8711BelarmineMountjoy Square
    8812EnniskerryMountjoy Square
    9898LoughlinstownMountjoy Square
    Table 5 - BusConnects Final Route Numbers
    BusConnects Final Route Numbers2018 Route NumbersTerminus 1Terminus 2
    L1201NewcastleBray
    L2202NewtownmountkennedyBray
    L3204GreystonesGreystones
    L11211KilmacanogueDun Laoghaire
    L12212BallywaltrimBray
    L13213KilternanRingsend Bus Garage
    L14214BallywaltrimPalermo
    L15215Shop RiverBray
    L21221KillineyDun Laoghaire
    L22222Bride's GlenDun Laoghaire
    L25225DundrumDun Laoghaire
    L26226KilternanBlackrock
    L27227BallyoganDun Laoghaire
    L33198GlencullenDundrum
    L35235RockbrookDundrum
    L44244Ballymore EustaceTallaght
    L51251Adamstown StationLiffey Valley
    L52252Adamstown StationBlanchardstown Centre
    L53253Adamstown StationLiffey Valley
    L54254River ForestRed Cow Luas
    L56256NewcastleRed Cow Luas
    L58258Leixlip Confey StationHazelhatch & Celbridge Station
    L59259Leixlip Confey StationHazelhatch & Celbridge Station
    L61261Blanchardstown CentreBlanchardstown Centre
    L62262BroombridgeBlanchardstown Centre
    L63263DamastownBlanchardstown Centre
    L64264DunboyneBlanchardstown Centre
    L80280DCUClongriffen Station
    L81281SuttonDublin Airport
    L82282SwordsBeaumont Hospital
    L83283PortraneDublin Airport
    L85285BalbrigganDublin Airport
    L89196SwordsFinglas
    L91n/aSheriff StreetAbbet Street
    197197AshbourneSwords
    Table 6 - BusConnects Final Route Numbers
    BusConnects Final Route Numbers2018 Route NumbersTerminus 1Terminus 2
    P11311ShankillTownsend Street
    P12312DalkeyTownsend Street
    P13313KilternanUCD
    P16316WhitechurchUCD
    P18318WhitechurchTownsend Street
    P29321Adamstown StationMerrion Square
    P43345BallyknockanTownsend Street
    P44344Ballymore EustaceTownsend Street
    P63363DamastownTownsend Street
    P64364DunboyneMerrion Square
    P65365DiswelltownMerrion Square
    Table 7 - BusConnects Final Route Numbers
    BusConnects Final Route Numbers2018 Route NumbersTerminus 1Terminus 2
    X1301KilcooleTownsend Street
    X2302NewcastleTownsend Street
    X25325MaynoothMerrion Square
    X26326MaynoothUCD
    X27327CelbridgeUCD
    X28328CelbridgeUCD
    X30322Adamstown StationUCD
    X31323LeixlipMerrion Square
    X32324LeixlipMerrion Square
    X47347KiltipperTownsend Street
    X55355ClondalkinRingsend Bus Garage
    X56356NewcastleRingsend Bus Garage
    X58393RathcooleRingsend Bus Garage
    X61360OngarRingsend Bus Garage
    X62362OngarMerrion Square
    X76385SkerriesUCD
    X77380PortmarnockUCD
    X78381MalahideUCD
    X79382Applewood SwordsUCD
    X83383PortraneUCD
    X84384KnocksedanUCD

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